Three areas where the business guest hotel experience could be improved
Editor’s note: This post is part of a series that looks at key trends in business travel in different parts of the world, as uncovered by local and regional studies that Amadeus participated in. How...
View ArticleAmadeus Hotels Plus – the perfect tool to serve all our customers!
We are a Parisian agency with a large VIP customer base, so being able to offer a first-class service and exceed our clients’ expectations is extremely important for us to retain and grow our business....
View ArticleIHG and Amadeus to revolutionise the technological foundations of the global...
Keith Barr, Chief Commercial Officer, InterContinental Hotels Group IHG and Amadeus today announced a landmark partnership. Together, we will develop a next-generation Guest Reservation System (GRS)...
View ArticleAmadeus and IHG join forces to shape the future of the hospitality industry
In my professional career I have rarely felt as proud as I do this week. I am here at IHG headquarters in Atlanta where I have been spending quite a lot of time over the last few months – if you read...
View Article30 years on Newmarket takes customers home to New Hampshire
I’m here where it all began at the Newmarket Customer Conference 2015 in the beautiful, historic town of Portsmouth, New Hampshire. Over 200 hospitality customers have gathered this week to hear about...
View ArticleThe more you know: fixing the information divide between guests and hotels
Personalization is the biggest hospitality trend of the moment – and arguably, not even a trend, but the evolution of something that lies at the very heart of the industry: the art of making people...
View ArticleAmadeus acquires Itesso, adding property management to hotel IT portfolio
Today we announced an expansion in our technology offering to the hotel industry with the acquisition of Itesso BV, a provider of cloud-native property management systems (PMS) based in the...
View ArticleiP Hoteles taps into global market with Amadeus LinkHotel
We’re an Argentine based hotel solutions company for the Latin American market and relatively new when it comes to global distribution, but we have big plans for expansion. Last year we partnered with...
View ArticleAmadeus acquires Hotel SystemsPro
Today we announced we will expand our sales and catering offering to the hotel industry with the acquisition of Hotel SystemsPro by Newmarket, an Amadeus company. Hotel SystemsPro delivers...
View ArticleAmadeus Revenue Management for hotels earns ‘Champion’ rating
Info-Tech Research Group, a global leader in providing IT research and advice, released its overview of the hotel revenue management system vendor landscape and Amadeus Revenue Management for hotels...
View ArticleHow hotels can keep up with the Kardashians
If you have not heard about the Kardashians, you might not be keeping up on social media. These days, everyone seems to be emulating the Kardashian pop culture phenomenon of sharing everything...
View ArticleA quick look back before we move forward
I’m delighted to be writing my first official blog post as CEO of Newmarket, an Amadeus company since it was acquired in December 2013. My predecessor Jeff Hiscox has left the business in great shape...
View ArticleHow hoteliers can go beyond guest essentials with technology
The Hôtel Plaza Athénée, Paris, a Dorchester Collection property, is one of only a few hotels to be officially awarded the ‘Palace’ landmark status in France. The property received a multi-million-euro...
View ArticleHospitality pros talk tech, future of industry at Amadeus Hospitality...
Las Vegas played host to this year’s Amadeus Hospitality Customer Conference, where hospitality professionals, customers, employees, and partners gathered to share experiences and learn about the new...
View ArticleUnifying hospitality technology to better serve the needs of the industry
As I enjoy the lively discussions at HITEC 2016, taking place here in New Orleans, Louisiana, I’ve had a bit of time to reflect on my more than 20 year career in the hospitality industry. We’ve seen so...
View ArticleCloud solutions present perfect match for hospitality industry
Today’s technologies open up a whole new way to think about your IT investments and your business. For the hospitality industry, at Amadeus we start from a premise of open cloud-based ecosystem...
View ArticleW Fort Lauderdale turns heads with productivity and savings
A key element of what we’re doing at Amadeus Hospitality is empowering our customers with unified technology solutions so they can deliver better guest experiences. For example, the W Fort Lauderdale...
View ArticleTeldar Travel incorporates hotel content into Amadeus
As we work to enable our travel agency customers with more choice when booking hotels in Amadeus, industry partnerships with players like Paris-based hotel content reservation centre Teldar Travel are...
View ArticleHow to meet today’s hotel guest expectations
Long gone are the days where a website with an online booking option is sufficient to attract guests to your property. Today’s savvy consumer craves personalised, immersive experiences. They want to be...
View ArticleHow Kimpton Hotels creates personalised guest experiences
Through our Future Traveller Tribes 2030: Beyond Air Travel research, we’ve learned a great deal about the various tribes identified, including: Simplicity Searchers, who value ease above all else....
View ArticleHow personalisation leads to unforgettable guest experiences
It may sound obvious, but in the hospitality business it’s a point that cannot be reiterated enough: creating a better experience starts with truly knowing your guests. Some prefer their rooms in a...
View ArticleHow hoteliers are delivering a personalised guest experience
Subtract the destination and, for most travellers, hotels feel pretty much the same the world over. But this is all changing thanks to technology, and the hotel stay of the future will be a truly...
View ArticleIntelligent service will be the norm at the hotel of the future
Everything in the travel industry is getting smarter. Hotels are riding this wave of innovation by taking advantage of technology trends to create better, more intelligent guest experiences. With over...
View ArticleEnhancing hotel safety with innovative mobile technology
Safety is something that guests take for granted at a hotel, and it is a priority for hoteliers that it remains that way. To help hoteliers with guest and worker safety, Amadeus Hospitality has...
View ArticleHow standardising hotel content can improve efficiency and save costs
Few things are as annoying as duplicate contacts with outdated info in your phone’s address book. Would you believe that the hotel distribution industry has the same sort of problem? New competitors...
View ArticleHow technology promotes collaboration between hoteliers and event planners
Group business is the number two revenue generator for hotels, right after guestrooms. So it’s no surprise that competition for is growing. Historically, hotels have mostly competed for group business...
View ArticleHow hotels can make an event perfect every time
It is every meeting planner’s nightmare; hours spent arranging the perfect meeting or event but a technical hitch means that attendees walk away remembering the day for all the wrong reasons. Who can...
View ArticlePremier Inn upgrades to Amadeus hospitality technology
At Premier Inn – part of the UK’s leading hospitality business, Whitbread Group PLC – we put our guests at the heart of everything we do. Our decision to partner with Amadeus on the integration of a...
View ArticleHospitality is a people first business
Travel plays a very important role in my life. I’m constantly jetting off to different countries week after week whether it’s for business or pleasure. But no matter where I am – there is one...
View ArticleFuture-proofing hotel operations and addressing the new realities of guest...
Flexibility is a defining trait for any successful general manager (GM) in today’s hospitality industry. Like their predecessors, today’s best GMs have a keen eye for detail and an exceptional talent...
View ArticleCollaborating to win in the hotel distribution playing field
Putting our customers at the center or everything we do is a priority for us. This is why we gathered around 140 executives from the global hospitality sector to have an open and honest discussion...
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